FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Performance & Riding Experience
What is the maximum speed of the Tasaca ebike?
Tasaca offers a multi-gear speed system designed for different riding scenarios:
- Gear 1: up to 21 mph
- Gear 2: up to 34.1 mph
- Gear 3: up to 43.6 mph
- Gear 4: up to 52.8 mph
- Gear 5: up to 62.4 mph
Note: Actual speed may vary based on rider weight, terrain, and local regulations. Most Tasaca ebikes feature high-performance motors capable of exceeding standard limits. While they offer thrilling speeds for private trails, they are delivered fully compliant with U.S. Class 3 regulations, ensuring a safe and legal ride on public roads.
What motor does the bike use?
Tasaca features a high-performance direct-drive motor with:
- Peak Power: 5500W
- Max Motor Speed: 5000 RPM
- Torque: 275 N·m
This delivers strong acceleration and excellent climbing capability.
What is the maximum climbing ability?
The bike can handle slopes up to 45°, making it suitable for off-road and uneven terrain.
Battery & Charging
What battery does the Tasaca use?
- Type: Lithium battery
- Capacity: 52V 30Ah (≈1.56 kWh)
- Working Temperature: 0°C – 65°C (32°F – 149°F)
How long does it take to fully charge?
- Charger: 52V / 4A
- Charging Time: ~7.5 hours
What should I know about the first charge?
For optimal battery performance:
- First charge should last ~12 hours (battery activation)
- Red light = Charging
- Green light = Fully charged
What is the correct charging procedure?
- Plug charger into battery → red light indicates charging
- Wait until light turns green
- Unplug from wall outlet first, then disconnect from battery
What is the riding range?
Estimated range under steady riding conditions:
- Gear 1: ~50 km (~1h 50 min)
- Gear 2: ~40 km (~1h 20 min)
- Gear 3: ~35 km (~1 hour)
Range varies depending on terrain, speed, rider weight, and riding habits.
Suspension, Tires & Build
What suspension system does the bike have?
- Front Suspension Travel: 260 mm
- Rear Suspension: Hydraulic + Air Shock
- Rear Travel: 170 mm
- Adjustability: Not adjustable
Designed for stability across both urban and off-road conditions.
What are the tire specifications?
- ● Front Tire: 80/100-12
- ● Rear Tire: 60/100-14
These provide a balance between grip, shock absorption, and agility.
What is the total weight of the bike?
- Net Weight: 58.8 kg (129.6 lbs)
- Gross Weight: 66.7 kg (147 lbs)
What is the maximum load capacity?
- ● Max Load: 110 kg (242 lbs)
Dimensions & Rider Fit
What rider height is recommended?
- Recommended Height: 160 cm (5'3") and above
What are the bike dimensions?
- Seat Height: 740 mm
- Handlebar Height: 910 mm
- Wheelbase: 1060 mm
- Ground Clearance: 230 mm
- Seat Length: 580 mm
Safety & Usage
Is this bike suitable for beginners?
This is a high-performance electric motorcycle, not a basic commuter ebike.
- Recommended Age: 13+ (with supervision for minors)
- Riders should have basic riding experience
- Always start in low gear (Gear 1)
What safety gear is required?
We strongly recommend:
- Helmet (mandatory)
- Gloves
- Knee & elbow pads
- Closed-toe shoes
Where can I ride this bike?
Usage depends on local laws and regulations.
Generally:
- Not allowed on highways
- Not suitable for indoor use
- Avoid water, mud, ice, and extreme terrain unless experienced
Can I ride in the rain?
Not recommended.
- Avoid heavy rain or water exposure
- Do not submerge the bike
- Water may damage electrical components
Maintenance & Troubleshooting
How should I maintain the bike?
Regular checks include:
- Tire pressure
- Brake responsiveness
- Chain lubrication
- Battery charge level
- Loose bolts or components
What if the bike doesn’t start?
Common causes:
- Battery not charged
- Loose wiring
- System protection mode triggered
Solution:
- Fully charge battery
- Check all connections
- Contact support if issue persists
What is the battery lifespan?
Typically 5–8 years, depending on:
- Charging habits
- Temperature conditions
- Usage intensity
Parts & Compatibility
Are replacement parts available?
Yes. Tasaca offers:
- Core components: motor, battery, controller
- Structural parts: frame, swingarm
- Wear parts: chain, sprockets, tires, etc.
Are parts standardized or proprietary?
Tasaca uses a mix of:
- Proprietary engineered components
- Replaceable standard wear parts
This ensures both performance and long-term serviceability.
Final Notes from Tasaca
This is not just an ebike—it’s a high-performance electric riding machine.
Ride responsibly.
Respect local laws.
And most importantly—ride with control, confidence, and awareness.
Need Help?
- Email: support@tasacasport.com
- Phone: +1 800-851-9969
- Hours: Mon–Fri, 09:00–18:00 (GMT-5)

