FAQs – Tasaca

FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Performance & Riding Experience

What is the maximum speed of the Tasaca ebike?

Tasaca offers a multi-gear speed system designed for different riding scenarios:

  • Gear 1: up to 21 mph
  • Gear 2: up to 34.1 mph
  • Gear 3: up to 43.6 mph
  • Gear 4: up to 52.8 mph
  • Gear 5: up to 62.4 mph

Note: Actual speed may vary based on rider weight, terrain, and local regulations. Most Tasaca ebikes feature high-performance motors capable of exceeding standard limits. While they offer thrilling speeds for private trails, they are delivered fully compliant with U.S. Class 3 regulations, ensuring a safe and legal ride on public roads.

What motor does the bike use?

Tasaca features a high-performance direct-drive motor with:

  • Peak Power: 5500W
  • Max Motor Speed: 5000 RPM
  • Torque: 275 N·m
    This delivers strong acceleration and excellent climbing capability.
What is the maximum climbing ability?

The bike can handle slopes up to 45°, making it suitable for off-road and uneven terrain.

Battery & Charging

What battery does the Tasaca use?
  • Type: Lithium battery
  • Capacity: 52V 30Ah (≈1.56 kWh)
  • Working Temperature: 0°C – 65°C (32°F – 149°F)
How long does it take to fully charge?
  •  Charger: 52V / 4A
  •  Charging Time: ~7.5 hours
What should I know about the first charge?

For optimal battery performance:

  •  First charge should last ~12 hours (battery activation)
  •  Red light = Charging
  •  Green light = Fully charged
What is the correct charging procedure?
  1.  Plug charger into battery → red light indicates charging
  2.  Wait until light turns green
  3. Unplug from wall outlet first, then disconnect from battery
What is the riding range?

Estimated range under steady riding conditions:

  • Gear 1: ~50 km (~1h 50 min)
  • Gear 2: ~40 km (~1h 20 min)
  • Gear 3: ~35 km (~1 hour)

Range varies depending on terrain, speed, rider weight, and riding habits.

Suspension, Tires & Build

What suspension system does the bike have?
  • Front Suspension Travel: 260 mm
  • Rear Suspension: Hydraulic + Air Shock
  • Rear Travel: 170 mm
  • Adjustability: Not adjustable

Designed for stability across both urban and off-road conditions.

What are the tire specifications?
  • ● Front Tire: 80/100-12
  • ● Rear Tire: 60/100-14

These provide a balance between grip, shock absorption, and agility.

What is the total weight of the bike?
  •  Net Weight: 58.8 kg (129.6 lbs)
  • Gross Weight: 66.7 kg (147 lbs)
What is the maximum load capacity?
  • ● Max Load: 110 kg (242 lbs)

Dimensions & Rider Fit

What rider height is recommended?
  • Recommended Height: 160 cm (5'3") and above
What are the bike dimensions?
  • Seat Height: 740 mm
  • Handlebar Height: 910 mm
  • Wheelbase: 1060 mm
  • Ground Clearance: 230 mm
  • Seat Length: 580 mm

Safety & Usage

Is this bike suitable for beginners?

This is a high-performance electric motorcycle, not a basic commuter ebike.

  •  Recommended Age: 13+ (with supervision for minors)
  • Riders should have basic riding experience
  • Always start in low gear (Gear 1)
What safety gear is required?

We strongly recommend:

  • Helmet (mandatory)
  • Gloves
  • Knee & elbow pads
  • Closed-toe shoes
Where can I ride this bike?

Usage depends on local laws and regulations.

Generally:

  • Not allowed on highways
  • Not suitable for indoor use
  • Avoid water, mud, ice, and extreme terrain unless experienced
Can I ride in the rain?

Not recommended.

  • Avoid heavy rain or water exposure
  • Do not submerge the bike
  • Water may damage electrical components

Maintenance & Troubleshooting

How should I maintain the bike?

Regular checks include:

  • Tire pressure
  • Brake responsiveness
  • Chain lubrication
  • Battery charge level
  • Loose bolts or components
What if the bike doesn’t start?

Common causes:

  • Battery not charged
  • Loose wiring
  • System protection mode triggered

Solution:

  • Fully charge battery
  • Check all connections
  • Contact support if issue persists
What is the battery lifespan?

Typically 5–8 years, depending on:

  • Charging habits
  • Temperature conditions
  •  Usage intensity

Parts & Compatibility

Are replacement parts available?

Yes. Tasaca offers:

  • Core components: motor, battery, controller
  • Structural parts: frame, swingarm
  • Wear parts: chain, sprockets, tires, etc.
Are parts standardized or proprietary?

Tasaca uses a mix of:

  • Proprietary engineered components
  • Replaceable standard wear parts

This ensures both performance and long-term serviceability.

Final Notes from Tasaca

This is not just an ebike—it’s a high-performance electric riding machine.

Ride responsibly.
Respect local laws.
And most importantly—ride with control, confidence, and awareness.

Need Help?

  • Email: support@tasacasport.com
  • Phone: +1 800-851-9969
  • Hours: Mon–Fri, 09:00–18:00 (GMT-5)